PLEASE READ OUR TERMS & CONDITIONS PRIOR TO PURCHASE

  • ESEN WILL NOT BE RESPONSIBLE FOR CUSTOMER’S ERROR IN ORDERING. IT IS THE BUYER’S RESPONSIBILITY TO KNOW WHAT HE OR SHE IS PURCHASING!
  • ESEN HAVE A NO REFUND-EXCHANGE ONLY RETURN POLICY. IF A REPLACEMENT IS NOT AVAILABLE A REFUND WILL BE ISSUED. ESEN HAVE A 14-DAY REPLACEMENT GUARANTEE ON OUR PARTS. ESEN EXTEND NO WARRANTY TOWARDS THE APPEARANCE OF ANY PARTS. ALL PARTS ARE "NEW" UNLESS OTHERWISE STATED!
  • NO REFUND ON SHIPPING CHARGES.THE CUSTOMER UNDERSTANDS THAT IF FOR ANY REASON HE OR SHE REFUSES THIS PURCHASE, THE FREIGHT CHARGES WILL BE CHARGED.
  • THE BUYER UNDERSTAND THAT ANY CLAIM ON DEFECTIVE OR INCORRECT PART MUST BE MADE TO ESEN WITHIN THE 14 DAYS OF SIGNING AND RECEIVING THE ITEM AND THE ITEM HAS TO BE RETURNED WITHIN 14 DAYS OF RECEIVING IT. IT IS YOUR RESPONSIBILITY TO VERIFY THE CONTENTS OF YOUR DELIVERY ONCE RECEIVED. THE ORIGINAL PACKAGING IS REQUIRED FOR ALL DAMAGE CLAIMS. THE WARRANTY WILL BE VOIDED IF NOT DONE SO.
  • ESEN WILL NOT BE HELD RESPONSIBLE FOR ANY LOST ITEM AFTER IT HAS BEEN DELIVERED TO THE CUSTOMER’S REQUESTED SHIPPING ADDRESS. SIGNATURE DELIVERY CONFIRMATION IS STRONGLY SUGGESTED. BY AGREEING TO THE PURCHASE, YOU WAIVE YOUR RIGHT TO SIGNATURE CONFIRMATION UPON DELIVERY AND TAKE RESPONSIBILITY FOR LOST ITEMS.

BY ENTERING INTO THIS PURCHASE, YOU AGREED TO THE TERMS & CONDITIONS STATED ABOVE.